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Hotel · Cartagena · Bolivar

Palmas De Alba Hotel Boutique

A five-star boutique stay in the heart of Cartagena, minutes from The Vaults Square and the Museo del Oro Zenu.

  • 6-minute walk from The Vaults Square
  • Outdoor pool and hot tub
  • Full-service spa and wellness centre
8.7 Great 100 reviews Booking.com 8.7 · 100 reviews

About

Palmas De Alba Hotel Boutique

Palmas De Alba Hotel Boutique is a five-star property set in Cartagena, Colombia. The hotel places you within a six-minute walk of The Vaults Square, and the Museo del Oro Zenu is also close by for a cultural excursion. The property provides a range of facilities including a restaurant, a bar, and a spa, all wrapped in a boutique atmosphere.

The hotel offers a heated outdoor pool and a hot tub, with sun loungers and a sun terrace for relaxing. On-site dining is available with special diet menus, and in-room breakfast can be arranged. For those looking to explore, the hotel can organise tours and ticket assistance, and an airport shuttle is available for a fee.

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out

In brief

What works, what to weigh

+

Strengths

3 reasons to book
  • Service is a standout — Guests rate the staff particularly highly, with a 9.4 score in the Staff category. The welcome drink and VIP check-in/check-out options add to the sense of personal attention.
  • Dining and relaxation options are plentiful — The hotel has a restaurant, bar/lounge area, and special diet menus. For downtime, the outdoor pool, hot tub, and spa with massage services are all available.
  • Good value for a five-star stay — With a Value rating of 8.8 and an average area rating of 8.1, this hotel scores above the local benchmark. Rooms are spacious, and many come with king-size beds.

Worth weighing

3 to weigh
  • No on-site parking — The hotel does not list parking as an amenity, so guests arriving by car will need to make other arrangements. Note that the property is located in a historic area.
  • Check-in is limited to certain hours — Check-in is only possible between 15:00 and 23:59. If you arrive outside these hours, you will need to plan accordingly, though 24-hour reception is available.
  • Some rooms are compact — The Small Double Room is a more intimate option, which may feel snug for some travellers. Other rooms offer more space, including suites and quadruple rooms.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Private Bathroom Quadruple Room

  • Sleeping arrangements for 4 persons

Junior Suite

  • 1 King-size bed
  • Shower
  • Air conditioning

Superior King Room

  • 1 King-size bed
  • Shower
  • Air conditioning

Deluxe King Room

  • 1 King-size bed
  • Courtyard view
  • Shower
  • Air conditioning

Private Bathroom Triple Room

  • Sleeping arrangements for 3 persons
  • Private bathroom

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Security
  • Luggage storage
  • Coffee shop
  • Fire extinguishers
  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Tours/Ticket assistance
  • Welcome drink

Room Amenities

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Patio
  • Terrace
  • Garden furniture
  • Ironing facilities
  • Free toiletries
  • In-room breakfast
  • Flat-screen TV
  • AM/FM alarm clock

Food & Drink

  • Restaurant
  • Bar/ Lounge area
  • Special diet menus
  • In-room breakfast
  • Children's menu

Pool & Spa

  • Outdoor swimming pool
  • Sun loungers
  • Sun terrace
  • Jacuzzi
  • Spa & wellness centre
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Open-air bath

Activities

  • Live entertainment
  • BBQ facilities
  • Fitness club
  • Yoga class
  • Sports trainer

Business & Events

  • Meeting/ Banquet facilities

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.7
Great 100 reviews

Guest-rated 8.7/10 from 100 reviews

Booking.com · 8.7 · 100 reviews

04 — Location

Getting around Cartagena

The property sits in Cartagena.

The Vaults Square: A six-minute walk brings you to The Vaults Square, a historic plaza in the walled city. The area is known for its colonial architecture and lively atmosphere.

Museo del Oro Zenu: Just a short stroll from the hotel, this museum showcases pre-Columbian gold artefacts and offers insight into the region's indigenous heritage.

920 Calle 38, Cartagena, Bolivar, 130001, Colombia

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Allowed
Property
8 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is by 12:00. The hotel has a 24-hour reception.

Is parking available at the hotel?

The hotel does not list parking as an amenity. Guests arriving by car should check with the hotel for nearby options.

Are pets allowed?

Yes, pets are allowed at the property.

Does the hotel offer airport transportation?

A paid airport shuttle is available. You can arrange this through the hotel.

Is there a restaurant on site?

Yes, there is a restaurant and a bar/lounge area. In-room breakfast is also available.

Does the hotel have a spa?

Yes, the hotel has a spa and wellness centre, including a hot tub and various massage services.

The bottom line

Palmas De Alba Hotel Boutique is a well-regarded five-star choice in Cartagena, offering strong service, good value, and a full slate of amenities. It is especially suited for travellers who prioritise relaxation and dining, though you will want to plan for the lack of parking and the check-in window.

8.7High marks for service and value, with a few practical caveats.

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